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Speakers Committee

Thank you to the symposium speakers committee for their effort in bringing you this year's program. The following are the committee's team members:  


George Mitwasi (chair)

Software Management Solutions, Inc.



George is the founder and chair of the Software Process Symposium. He is also the president of Software Management Solutions, a consulting firm specializing in helping companies improve the way they develop software. George Mitwasi has over seventeen years of experience in software development as a quality engineer, a function point and measurements specialist, a project manager, and a business analyst. George holds a Ph.D. in Systems Engineering, an MBA from the Wharton School, and is both a certified function point specialist and a certified project management professional.


George has provided extensive consultation in helping organizations achieve higher software development maturity. He has extensive experience setting up function point and software metrics programs in client organizations. In addition, George did considerable work in software estimation.  He was a member of and chaired the International Function Point Users Group conference for three consecutive years and served as a member of the IT Performance Committee. George developed and taught several courses on function points and software estimation and presented several well received talks at renowned international conferences.

Joseph Billi
Automatic Data Processing, Inc.


Joseph Billi has over 25 years of experience in Software Engineering and over 17 years involvement in Process Improvement. Although currently focusing on Enterprise Application Integration, Joseph was VP of Project and Process Management at Automatic Data Processing (ADP) where he was elected an ADP Fellow. Joseph’s responsibilities focus on improving the performance of the more than 100 IT groups in ADP. Prior to joining ADP, Joseph worked for The MITRE Corporation providing process improvement and appraisal consultation. Earlier, Joseph worked as a project leader, software developer, and SEPG member for U.S. defense contractors. Joseph is an SEI Authorized Lead Assessor, SEI Authorized SCAMPI Lead Appraiser and has completed Lead TickIT Auditor training. Joseph is co-founder and past-Chair of the North Jersey SPIN and was co-Chair of the 1996 SEPG National Conference in Atlantic City. Joseph has a B.S. in Electrical Engineering.


Ken Dymond
Process Transition International, Inc.



Ken Dymond worked with Watts Humphrey (author of Managing the Software Process) and other members of the Software Engineering Institute’s Process Program developing the SEI’s appraisal method now in use worldwide. He also led SEI’s Industry Risk Management project and brought the collaborative features of process assessment to systematic risk identification. He holds a bachelor’s degree in classical languages from Seton Hall University, a master’s degree in computer science from George Washington University, and is the author of the 1995 A Guide to the CMM®, translated into 4 languages, the 2004 A Guide to the CMMI®, the Assessment Coordinator’s Handbook, and of the 2007 A Guide to the CMMI® 2nd Edition.

With over 30 years in software engineering, process improvement, risk assessment, training and action planning, he has provided process assessment and improvement support for government agencies and major companies in North America, Europe and Asia. He has given talks and public tutorials on maturity models, process improvement, and technology transfer on four continents.

His professional life is focused on helping companies reduce rework and streamline production with model-based improvement.

Ellen George
PS&J Software Six Sigma


Ellen has over 20 years of first hand experience in software development, software process improvement, and project management. Currently a principal with PS&J Software Six Sigma, Ellen is active in training and consulting on the application of software process and project management. Ellen is an SEI authorized PSPSM instructor and TSPSM launch coach. She holds an MS in Computer Science & a Masters in Technology Management from the Stevens Institute of Technology.


Chad Haggerty
Philadelphia Software Process Improvement Network (Philly-SPIN)




Chad is the chair of the Philadelphia SPIN and the Director of Quality at Ulticom, Inc in Mt Laurel, NJ. At Ulticom Chad is responsible for defining and specifying quality standards, methods, and procedures to ensure the certification and reliability of Ulticom's products in addition to defining Ulticom's strategic direction of quality initiatives and continuous improvement efforts. He has over 17 years experience in the software development as an embedded programmer, system analyst, project engineer, project manager, R&D manager, and quality management. Chad has a Bachelors of Science degree in Physics from Drexel University. He is a Six Sigma Black Belt, a Certified Software Quality Engineer (CSQE), a Certified Quality Manager (CQM), and is a member of ASQ, SEI, and the IEEE Computer Society.


Anthony Hutchings

New York City Software Process Improvement Network (NYC-SPIN)




Anthony F. Hutchings is a quality and productivity executive at Bank of America and the chairman of the New York City Software Process Improvement Network (NYC-SPIN). His responsibility at the Bank of America involves deploying the Six Sigma methodology throughout the Global Markets technology organization. The work entails seeking out process design and process improvement project opportunities and coaching the associated project teams through the Six Sigma lifecycle to successful completion.

Prior to Bank of America, Anthony was at JPMorgan Chase for 11 years working mostly on software quality and process improvement with the most recent position as a VP, Portfolio and Investment Manager, responsible for leading a team of specialists analyzing a large (> 1000) portfolio of infrastructure projects, consolidating their future year plans, implementing best practice process improvements across the whole organization, and in general monitoring the health of the portfolio. Prior to JPMorgan Chase, Anthony held positions Digital Equipment Corporation in Massachusetts and International Computers Ltd in England.

Anthony holds a BA from the University of Newcastle-Upon-Tyne, England, and he is a Master Black Belt in Six Sigma.


Don O'Neill

Center for National Software Studies



Don O’Neill is a seasoned software engineering manager and technologist. Following his twenty-seven year career with IBM’s Federal Systems Division, Mr. O’Neill completed a three-year residency at Carnegie Mellon University’s Software Engineering Institute (SEI) under IBM’s Technical Academic Career Program and currently serves as an SEI Visiting Scientist.



As an independent consultant, Mr. O’Neill conducts defined programs for managing strategic software spanning competitiveness, security, and process improvement. As an expert witness, he provides testimony on the state of the practice in developing and fielding large-scale industrial software and the complex factors that govern their outcome. As an inventor, he has two patents pending.



Mr. O’Neill served on the Executive Board of the IEEE Software Engineering Technical Committee and as a Distinguished Visitor of the IEEE. He is a founding member of the Washington DC Software Process Improvement Network (SPIN) and serves as the President of the Center for National Software Studies (CNSS). Mr. O’Neill has a Bachelor of Science degree in mathematics from Dickinson College in Carlisle, Pennsylvania.



Margie Ojeda

North Jersey Software Process Improvement Network (NJ-SPIN)




Margie has over 20 years of first hand experience in software development, quality management, software process improvement, training and project management. Margie has worked and consulted in DOD, telecom and financial industries. She holds a Bachelor of Science degree in Computer and Information Science from the New Jersey Institute of Technology and a Masters of Science in Software Engineering from Stevens Institute of Technology. Margie is the current Chairperson of the North Jersey Software Process Improvement Network (NJ SPIN), the 4th Annual Software Process Improvement Symposium Manager and Speaker Committee Chair.


Pat O'Toole


Pat O’Toole is a Principal Consultant at PACT where he provides a full range of services to his process improvement clients. Pat is one of the most active SEI certified SCAMPI high maturity lead appraisers and has led appraisals spanning all maturity levels. He is an SEI Visiting Scientist and teaches the "Intro to CMMI" and "Intermediate Concepts" courses on their behalf. Pat has published over 50 articles and research papers on CMMI-related topics.