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2008 Presentation Abstracts





The Impact of Web 2.0 on The Software Development Community

Ed Yourdon, Author

8:10am - 9:10am

Software development processes and technologies have evolved and improved over the past couple decades; but they still tend to follow a traditional, top-down, hierarchical management style -- with traditional tools and technologies to support that style. But the recent appearance of Web 2.0 tools -- including blogs, microblogs (Twitter) wikis, RSS feeds, etc. -- has begun to change not only the broad spectrum of interactions in business and society, but also the interactions and work-styles of developers, users, analysts, QA specialists, and other stakeholders in software development. Ed Yourdon's presentation will summarize these tools and trends, and will offer practical guidelines and suggestions for putting them to effective use for greater productivity, quality, and user satisfaction. 


The Role of Software Architecture in System Development and Evolution
Linda Northrop, Director of the Product Line Systems Program, The Software Engineering Institute
1:10pm - 2:10pm

Quality software is software that is fit for its intended purpose. High quality software meets business goals and user needs, which means it has the right features and the right attributes. Building quality software requires using disciplined processes and a carefully designed software architecture. Software architecture forms the backbone for any successful software-intensive system. It is the first design artifact that addresses key quality attributes such as affordability, reliability, security, modifiability, and performance. It provides the most fundamental basis for communicating design decisions and establishing effective work breakdown structures. The software architecture is the reusable, transferable abstraction that is the basis for software product lines. Architecture represents an enormous risk in a software development project; the wrong architecture leads to poor quality software and very often to project failure. This talk will highlight the importance of both software architecture and the disciplined use of effective architecture-centric practices.


Putting the engineering in software engineering: technology infrastructure in process improvement
Dr. Adam Kolawa, Co-founder and CEO of Parasoft
4:10pm - 5:00pm

Like other engineers, software developers transform ideas into usable products. Unlike other engineers, they create a product that is inherently invisible, not completely testable and often transitional. Moreover, a software product in an interim development stage is often unusable, producing free-floating anxiety in developers and users alike. Behavioral science tells us that invisibility and the effect of “all or nothing” are psychological factors that negatively impact developer effectiveness. Mundane tasks such as repeated testing often result in frustration while the transitional nature of software creates a false notion that the defects can always be removed in the future. Moreover, there is growing realization that we humans are incapable of fully applying and maintaining our own best practices.

Based on aforementioned factors and the concepts described in the recently published book, the co-authors, Huizinga and Kolawa, will explain how to establish an automated technology infrastructure that supports effective software development. This infrastructure defines people roles, necessary technology, and interactions between people and technology. This infrastructure provides product visibility, automates repetitive tasks, tracks project status, and seamlessly collects project data to provide measures necessary for decision making. This infrastructure forms a software production line, thereby putting the engineering into software engineering. Most of all, by putting the engineering into software engineering this infrastructure sustains and facilitates the improvement of human-defined processes.


EXECUTION - the key to success! The Top 10 Steps for Achieving Successful Institutionalization of Processes and Tools
John L Voss, Accenture
9:20am - 10:00am

Are you constantly fighting to successfully institutionalize process improvements? Is your organization undergoing yet another reorganization? Does your organization need to integrate multiple models or standards? Are you tired of trying to figure out how to make it all fit together?

The answers are only a few steps away! Attendees will learn tips and techniques to overcome organizational obstacles; including tight budgets, limited time, limited availability of skilled resources, senior leadership support. I will provide a set of activities you may perform now that can work successfully even when everything around you may seem to be in turmoil..

Team for Success: Process Engineering and Quality Assurance
Sharon E. Miller, L3 Communications Command & Control Systems and Software/ILEX Sector
10:30am - 11:20am

Process engineering and quality assurance are in place; organizational processes are defined and deployed; institutionalization is still an issue. Sound familiar? The easy part of the journey to CMMI Level 3 is putting organizational processes in place. The hard part is getting the entire organization to embrace the processes and integrate them into their day-to-day activities.

Process engineers are model-centric, generally not very involved in day-to-day project activities. Quality assurance is project-centric; very involved in day-to-day project activities. This presentation discusses how one organization leveraged the strengths and capitalized on the differences between these disciplines to successfully drive institutionalization in a natural and seamless way.

Extreme Auditing: Application of extreme programming in Auditing. A breakthrough in process experimentation in Nedbank
Reinier Olivier & Amol Tope, Zensar Technologies Ltd
11:20am - 12:00pm

Organizations are striving for process maturity to improve their productivity, drive down cost, ensured predictability, retain the knowledge in the process assets and reduce dependency on people. At the IT Process audit function of Nedbank Ltd., South Africa, we have applied concepts of extreme programming to achieve these goals. The purpose of this paper is to briefly explain the steps taken at Nedbank to adopt and establish these concepts in the Process & Product Quality Assurance (PPQA) function. The paper gives a brief review extreme programming and describes the various methods used by the organization in adopting these principles and the results of implementation. The paper also illustrates the benefits, which the organization has gained.

Work On Your Engineering Business, Not In It.
Rolf Reitzig, cognence, inc
2:10pm - 2:50pm

Best in Class companies are built on a simple principle: successful businesses are built on scalable systems that enable their people to deliver higher quality products and services than the competition. The CMMI builds on this principle, particularly at Maturity Level 3 where a repeatable, scalable, and franchisable engineering system has been put in place. Unfortunately, many organizations don’t understand and don’t employ the strategic benefits CMMI embodies. Too many view compliance as “checking the box” versus creating a culture that constantly improves. This presentation will introduce participants to key concepts that enable one to work ON an engineering business, and not IN it.

The Last Phase in Process Change - Deployment
Barbara A. Tyson, Software Engineering Group
3:20pm - 4:10pm

Organizations often struggle to effectively deploy new or changed processes. Many times this is because the deployment is not fully planned and monitored. The need for attention to this type of planning and monitoring is reflected in Specific Goal 3 of the Organizational Process Focus Process Area. This session will walk through an approach to planning and monitoring process deployment activities. In addition, types of measures to monitor adoption of new processes will be discussed. The session will also provide time for attendees to share their experiences and successes in relation to deploying new processes in their organizations.


CMMI on the Web v1.2
Shane McGraw& Deen Blash,
Software Engineering Institute
9:20am - 10:00am

With the abundance of information on CMMI, this presentation will clarify what is available for organizations starting and maintaining CMMI-based process improvement initiatives. While your implementation will be unique, there are definite commonalities for every CMMI implementation. This presentation will also show that efficiently accessing the available information has enormous tangible benefits for anyone interested in CMMI-based process improvement.

CMMI® Maturity Levels, Not Acting Your Age and Erosion of Continuity - Causes and Cures
Ken Dymond, Process Transition International, Inc
10:30am - 11:20am

Sometimes a CMMI appraisal is like a chemistry test – once it’s over, life goes on as usual. The appraisal (the test) is the focus, but production capability is what customers and suppliers want. A Maturity Level > 1 indicates capability but does not guarantee that customers will see the expected behavior (acting one’s age). Some causes (poor labeling of the appraised entity) can be adjusted by a kind of truth-in-labeling and by educating the customer. Others are inherent in model-based and appraisal-determined process capability and are more difficult. This presentation describes factors to help ensure continuity of capability.

Using Failure Mode and Effects Analysis (FMEA) to Assess Risks to the Global Enterprise due to Process/Application Changes 
Vic Nanda, Motorola
11:20 am - 12:00pm

As part of a multi-million dollar project, Motorola has undertaken an ambitious project to redesign the current global architecture for a business-critical application in order to improve operational efficiencies and reduce cost of poor quality. The challenge for the quality team was to proactively identify the risks to the global enterprise due to redesign of the current architecture, and how to mitigate those risks prior to implementation of the new architecture. The presentation will describe: 1. How the FMEA Six Sigma method was enhanced to get a quantifiable measure of risk to the global enterprise 2. How the risks were analyzed to provide a prioritized list of improvement recommendations, and 3. How the team demonstrated quantifiable reduction in enterprise risk if the improvement recommendations were to be implemented This before and after analysis (items 1 and 3 above) of the original and reduced enterprise risks, along with a Pareto analysis of the underlying root causes that posed the most risk to the enterprise, served as a very effective tool for of presenting results of this risk assessment exercise to senior management for informed decision making.

Documentation Diet
Neil Potter,
The Process Group
2:10pm - 2:50pm

This talk addresses the following crucial topics in any process improvement initiative: (1) How to focus on the organization’s current needs and problems and create documents that serve your organization; (2) How to keep processes short, to the point, and flexible so that they help individuals do their jobs; (3) 10 ways to keep processes concise; (4) How to know if you are meeting the intent of CMMI process areas; (5) What it means to have an SEI Maturity Level N process; and  (6) How to know when you are in trouble.

CMMI-SVC : Get Ready… Here it Comes
Craig Hollenbach,
Marilyn Ginsberg-Finner & James Blinn, Northrop Grumman Information Technology, and  Eileen Forrester, Software Engineering Institute
3:20pm - 4:10pm

CMMI for Services (CMMI-SVC) is a CMMI constellation that covers the activities required to manage, establish, and deliver services. Currently, some service organizations apply CMMI-DEV to their work, but this requires significant interpretation. CMMI-SVC is relevant to any organization concerned with the delivery of services, including enterprises in sectors such as defense, IT, health care, finance, and transportation. This presentation provides an overview and will use a Case Study to prepare attendees to consider the application of the CMMI-SVC to their environment. The presentation will also address the synergy between ITIL and the application of CMMI-SVC to IT services.


Agile 101: An Introduction and Overview
Chris Sims,
Technical Management Institute
9:20am - 10:00am

Agile software development has crossed the chasm and become a mainstream best practice. Microsoft, Google, Yahoo, and IBM all do agile development, as do scores of fast-moving start-up companies. Businesses like agile because it delivers more value in less time. Engineers enjoy the opportunity to craft high quality code that they can be proud of.

This presentation examines agile methods, uncovering how, why, and when they work. We will avoid the preachy and focus on the practical, sharing stories and lessons from real projects. You will hear what worked and what didn't.

Agile CMMI: Supercharging process performance Using agile Methods
Jeff Dalton,
Broadsword Solutions Corporation
10:30am - 11:20am

Is your company trying to roll out yet another process that’s too heavy, burdensome, and just gets in the way? Are they trying to achieve CMMI, ISO9001, or ITIL just to get the certificate on the wall?

Come listen to Jeff Dalton, an Agile CMMI Lead Appraiser and creator of “AgileCMMI” a process methodology based on Agile project management concepts that will help you deploy useful, rightsized, and agile processes that will not only reduce your workload, but will allow you to achieve CMMI.

Attendees will learn how to apply the concepts of incremental releases, iterations, refactoring, test based design, and incremental design and development to the deployment of useful processes.

Mixing Oil With Water (CMMI meets eXtreme Programming)
Stephen Gristock, Citi -
JPMorganChase / Independent Consultant
11:20am - 12:00pm

eXtreme Programming (XP) is still widely recognized as an industry standard for agile development. Developed from more “traditional” I.T. values, the CMMI provides a proven framework for driving process improvement. On the face of it, CMMI and XP would appear to be (almost) mutually exclusive. However, this presentation will demonstrate that it is possible to combine both disciplines into a powerful tool for driving improvement in the software engineering domain. Based upon a real-world case study, this session will provide practical insights into deploying a highly complementary integrated CMMI/XP solution. All delivered with a dash of humor.

Using Automated Frameworks to Facilitate Early and Frequent Testing 
Steve Orlich & Denise Chester,
Minitab Inc.
2:10pm - 2:50pm

Late, changing, or ambiguous requirements: these facts of software development have had their share of blame from the software industry for failed or delayed deliveries. However, the “regression testing cycle” can be one of the most unpredictable and wasteful periods during the software development cycle. Waiting until certain periods of time to do regression testing leads to and promotes many poor development habits. We will review some specific development techniques that can be used to foster continual testing that can lead to more predictable software outcomes, better process, and eliminating the “regression testing cycle” all together.

An introduction to ITIL V3 and its impact on software processes
Richard Horwitz,
3:20pm - 4:10pm

Although ITIL has been around for years, only with the release of V3 in 2007 has it taken the IT world by storm. Centered around the concept of Business Focused IT Services, ITIL V3 provides a comprehensive lifecycle covering everything from the strategic planning of services, to their design and release, to the day to day management and continual improvement of services.

In this session you will learn what each of the five ITIL V3 books covers, the key concepts they address, and the processes they define. You will also learn specific steps you can take in your own projects to help them support the ITIL V3 model.


Analyzing Defects Can Tell a LOT About a Company
Diane Mizukami-Williams, Northrop Grumman Corporation
9:20am -10:00am

By analyzing a company’s defect data using statistical analysis techniques, such as control charts, tests for equal variance, etc., you can tell a LOT about the company with very limited knowledge about the company. Since most companies, even small companies, collect defect data during test, it is the most readily available data that can provide insight into the company’s maturity level and the quality of their products. This presentation will use real defect data from a company, analyze it, and come up with a story about the company based on defect data alone.

How can we measure the value of IT?
Michael Harris, David Consulting Group
10:30am - 11:20am

The phrase, “Beauty is in the eye of the beholder,” could equally well apply to IT value as to beauty. IT consumes more resources than other functions because of the cost to operate the IT infrastructure and the ubiquity of IT throughout the organization. How do you know if you are getting value for money from your IT investments? How can you tell if you need to make as much investment in IT as you are making now? This presentation reviews the most frequently used financial and non-financial measures of IT value.

The Evolution of Software Size : A Search for Value
Arlene F. Minkiewicz,
11:20am - 12:00pm

Software size measurement continues to be a contentious issue in the software engineering community. This paper reviews software sizing methodologies employed through the years, focusing on their uses and misuses. It covers the journey the software estimating community has traversed in the quest for finding the right way to assign value to software solutions, highlighting the detours and missteps along the way. Readers will gain a fresh perspective on software size: what it really means and what they can and cannot learn from it.

Secure SDLCs Compared
Kenneth R. van Wyk,
KRvW Associates, LLC
2:10pm - 2:50pm

Several secure software development processes have been published in the past few years. These include Microsoft's Secure Development Lifecycle, Cigital's "Touchpoints", and OWASP's own CLASP project. Which one is right for your organization, or would your needs be best served by taking the best of each and coming up with "your own" process? In this talk, we'll compare and contrast each of these approaches and talk about the practical aspects of putting them to maximum use, including pitfalls to avoid.

Design of IT Release Management Process using Blended DMAIC & DFSS Methodology
Neeraj Katare & Dr.Prasad Chitimalla,
Tata Consultancy Services Ltd

Inefficient and inconsistent software release processes have persisted for long and was a major cause for setbacks in the IT environment. While the current process was disjointed and different functions within the organization perceived the process differently, it also lacked clearly defined ownership. The team used a blended approach of both DMAIC and DFSS first to understand the existing process, establish process performance baseline, and perform root-cause analysis and later to design the new release process using the principles of process design. This demonstrates how one can resolve a real customer problem by bringing best of both methodologies together.


Organizational Change Management (OCM) the missing PA (Process Area) 
William C McKnight, Next Level Consultants
9:20am - 10:00am

The benefit of compliance to the CMMI can not be realized if an organization is unable to adapt the behavior of its people to comply with their defined process. This presentation will define the Goals and Practices of Organizational Change Management, describing the “what” so organizations can define the “how” that will enable change within their organization. All the material delivered will be supported by accepted theories in change management. The goals identified will be compatible with recognized three-step change processes first introduced by Kurt Lewin in 1947 This model of change is based on the theory that change occurs through three phases, commonly referred to as unfreeze, change, and refreeze.

From Grass Roots to Executive Enthusiasm - The Inside Job of Selling CMMI
Rob Donnellan, Q/P Management Group
10:30am - 11:20am

Without ongoing support from key stakeholders, and especially senior management, process improvement initiatives are unlikely to succeed. However, acquiring internal commitment to initiatives is neglected surprisingly often. The result: cancellations, delays, resources reductions, and organizations reduced to just superficial activities.

This presentation will discuss in general the how-to for internal selling of improvement initiatives, and specifically the issues related to selling the CMMI®. Topics will include: The bad things that happen when you don’t sell internally; Internal selling steps; How to tell if it’s working; and Specific issues related to selling CMMI.

Improvement in Four Dimensions
John H. Maher, Jr.,
Organization & Process Improvement, Inc.
11:20am - 12:00pm

Improving sustainably … in an organization… with a culture…where people must change habits…to accomplish management goals…in a specified time…isn’t a walk in the park. Four disciplines—what to improve, how to improve, how to adapt to an organizational context, and how to effect real change—comprise a critical set of knowledge and skills for guiding an improvement effort. In this session we’ll look at a core set of models in each dimension that anyone implementing improvement must know how to apply in today’s complex environments.

Test Driven Architecture
Joseph N Frisina,
BAE Systems
2:10pm - 2:50pm

We can usually agree that good software architecture is essential to the development of a good software product. But what makes good software architecture? How do we tell if we have a good architecture? Why Generating a good Software Architecture remains wrapped in mystery because we have many different voices each crying-out there particular approach. We assert that having a good architecture is important but give little guidance on how to achieve a good architecture. What this article provides is a method to achieve good software architecture based upon a reversal of the Software Engineering Institute’s Architectural Trade-off Analysis Method (ATAM). With the approach provided you can guarantee the ‘goodness’ of your architecture for the intended purpose.

Importance of Traceability to Design for White Box Testing 
Alice C Brown,
Haemonetics, Inc.
3:20pm - 4:10pm

Too often products are released into the field with inadequate testing. When the failures occur, the root cause analysis shows that there was not enough attention paid at the interfaces, at the detailed level of design. Why? One reason is because there are so few standards regarding the granularity necessary in performing a trace. Another is that too few companies require a trace from software requirements to design to test cases and test procedures. This paper will deal with white box testing and how a thorough trace including ‘completeness’ as an evaluation criterion will produce at much less cost in money and company reputation, a quality product. References will be made to the CMMI, automated testing tools and how essential continual refinement of the review process is. Problems encountered and warnings concerning ‘informed reviewers’ are also included. The attendees will be given a list of dangerous ambiguities and important ‘whys’ to substantiate the additional cost of design traceability to take home to their management.

SM SEI, SCAMPI, SCAMPI Lead Assessor, and SCAMPI Lead Appraiser are service marks of Carnegie Mellon University.
®CMMI and CMM are registered in the US Patent and Trademark office by Carnegie Mellon University.
®ITIL is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office.


"The keynote speakers provided a sense of inspiration in dealing with the many challenges that continue to plague the IT industry.

Lenny Diliberto
Chubb & Son






"Have lots of good ideas to take back to help with implementation planning.  Different tracks offered a good variety and made for easy selection."

Anna Alton

Users Incorporated








"Very relevant subject matter. After more than 25 years in s/w release management, this is one of the most complete presentations of applied quality I have seen - very informative & immediately useful."

Charles B. Rosen, PMP









"Keynotes were very useful, and most presentations were very informative and helpful."

Texas Nichols








"Keep it going!  Great information in a compacted timeframe."

Jerry Kastning

Software Engineering Center








"It was definitely well worth the time. Lots of good nuggets of wisdom."
John Browning








"This was a very thorough and comprehensive presentation of the software engineering environment today."
Frank Lewis
ILEX Systems